Live Status\Incident History

June 30, 2025

Site Unreachable / Flare Alerts

Outage

Opened: Jun 30, 2025, 4:34 PM UTC

Duration: 36sec

  • Opened
    Jun 30, 2025, 4:34 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 30, 2025, 4:34 PM UTC

    Issue resolved on monitor recovery.

June 27, 2025

Site Unreachable / Flare Platform

Outage

Opened: Jun 27, 2025, 10:02 AM UTC

Duration: 1min 27sec

  • Opened
    Jun 27, 2025, 10:02 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 27, 2025, 10:03 AM UTC

    Issue resolved on monitor recovery.

June 26, 2025

Site Unreachable / Flare Platform

Outage

Opened: Jun 26, 2025, 10:03 AM UTC

Duration: 1min 47sec

  • Opened
    Jun 26, 2025, 10:03 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 26, 2025, 10:04 AM UTC

    Issue resolved on monitor recovery.

June 12, 2025

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Jun 12, 2025, 6:04 PM UTC

Duration: 2hrs 6min 38sec

  • Opened
    Jun 12, 2025, 6:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 12, 2025, 8:11 PM UTC

    Issue resolved on monitor recovery.

June 9, 2025

Site Unreachable / Flare Platform

Outage

Opened: Jun 9, 2025, 10:18 AM UTC

Duration: 1min 41sec

  • Opened
    Jun 9, 2025, 10:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 9, 2025, 10:19 AM UTC

    Issue resolved on monitor recovery.

May 20, 2025

Site Unreachable / Flare Platform

Outage

Opened: May 20, 2025, 4:02 PM UTC

Duration: 15min 10sec

  • Opened
    May 20, 2025, 4:02 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 20, 2025, 4:17 PM UTC

    Issue resolved on monitor recovery.

May 19, 2025

Site Unreachable / Flare Platform

Outage

Opened: May 19, 2025, 6:04 PM UTC

Duration: 2min 49sec

  • Opened
    May 19, 2025, 6:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 19, 2025, 6:07 PM UTC

    Issue resolved on monitor recovery.

May 14, 2025

Site Unreachable / Flare Platform

Outage

Opened: May 14, 2025, 6:58 AM UTC

Duration: 2min 30sec

  • Opened
    May 14, 2025, 6:58 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 14, 2025, 7:01 AM UTC

    Issue resolved on monitor recovery.

May 13, 2025

Site Unreachable / Flare Platform

Outage

Opened: May 13, 2025, 2:46 AM UTC

Duration: 1min 34sec

  • Opened
    May 13, 2025, 2:46 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 13, 2025, 2:47 AM UTC

    Issue resolved on monitor recovery.

May 8, 2025

Site Unreachable / Flare Docs

Outage

Opened: May 8, 2025, 8:40 AM UTC

Duration: 5min 43sec

  • Opened
    May 8, 2025, 8:40 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 8, 2025, 8:42 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 8, 2025, 9:05 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    May 8, 2025, 9:09 AM UTC

    Issue resolved on monitor recovery.

April 28, 2025

Site Unreachable / Flare Platform

Outage

Opened: Apr 28, 2025, 9:37 AM UTC

Duration: 1min 30sec

  • Opened
    Apr 28, 2025, 9:37 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 28, 2025, 9:38 AM UTC

    Issue resolved on monitor recovery.

April 24, 2025

Site Unreachable / Flare Docs

Outage

Opened: Apr 24, 2025, 4:01 AM UTC

Duration: 2min 50sec

  • Opened
    Apr 24, 2025, 4:01 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 24, 2025, 4:04 AM UTC

    Issue resolved on monitor recovery.

April 20, 2025

Site Unreachable / Flare Docs

Outage

Opened: Apr 20, 2025, 5:26 PM UTC

Duration: 4min 28sec

  • Opened
    Apr 20, 2025, 5:26 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 20, 2025, 5:30 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Flare Docs

Outage

Opened: Apr 20, 2025, 12:26 PM UTC

Duration: 2hrs 7min 10sec

  • Opened
    Apr 20, 2025, 12:26 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 20, 2025, 2:34 PM UTC

    Issue resolved on monitor recovery.

April 18, 2025

Site Unreachable / Partner Portal

Outage

Opened: Apr 18, 2025, 7:58 PM UTC

Duration: 2hrs 29min 10sec

  • Opened
    Apr 18, 2025, 7:58 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 18, 2025, 8:17 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 18, 2025, 8:47 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 18, 2025, 9:35 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 18, 2025, 10:25 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 18, 2025, 10:44 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 18, 2025, 11:04 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 19, 2025, 12:07 AM UTC

    Issue resolved on monitor recovery.

April 15, 2025

Site Unreachable / Flare Docs

Outage

Opened: Apr 15, 2025, 9:11 AM UTC

Duration: 2min 9sec

  • Opened
    Apr 15, 2025, 9:11 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 15, 2025, 9:13 AM UTC

    Issue resolved on monitor recovery.

April 14, 2025

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Apr 14, 2025, 9:48 PM UTC

Duration: 2min 3sec

  • Opened
    Apr 14, 2025, 9:48 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 14, 2025, 9:50 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Flare Docs

Outage

Opened: Apr 14, 2025, 6:12 PM UTC

Duration: 4min 7sec

  • Opened
    Apr 14, 2025, 6:12 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 14, 2025, 6:14 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 14, 2025, 6:34 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 14, 2025, 6:37 PM UTC

    Issue resolved on monitor recovery.

April 6, 2025

Site Unreachable / Flare Platform

Outage

Opened: Apr 6, 2025, 5:27 PM UTC

Duration: 1min 40sec

  • Opened
    Apr 6, 2025, 5:27 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 6, 2025, 5:29 PM UTC

    Issue resolved on monitor recovery.

March 17, 2025

Site Unreachable / Flare Platform

Outage

Opened: Mar 17, 2025, 1:48 PM UTC

Duration: 16min 54sec

  • Opened
    Mar 17, 2025, 1:48 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 17, 2025, 1:50 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Mar 17, 2025, 2:04 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Mar 17, 2025, 2:15 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Mar 17, 2025, 2:21 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Mar 17, 2025, 2:25 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Mar 17, 2025, 9:37 AM UTC

Duration: 2min 10sec

  • Opened
    Mar 17, 2025, 9:37 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 17, 2025, 9:39 AM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Mar 17, 2025, 5:27 AM UTC

Duration: 2min 15sec

  • Opened
    Mar 17, 2025, 5:27 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 17, 2025, 5:29 AM UTC

    Issue resolved on monitor recovery.

March 16, 2025

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Mar 16, 2025, 5:58 AM UTC

Duration: 2min 21sec

  • Opened
    Mar 16, 2025, 5:58 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 16, 2025, 6:00 AM UTC

    Issue resolved on monitor recovery.

March 15, 2025

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Mar 15, 2025, 8:01 PM UTC

Duration: 2min 25sec

  • Opened
    Mar 15, 2025, 8:01 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 15, 2025, 8:04 PM UTC

    Issue resolved on monitor recovery.

March 12, 2025

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Mar 12, 2025, 4:20 AM UTC

Duration: 1min 43sec

  • Opened
    Mar 12, 2025, 4:20 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 12, 2025, 4:22 AM UTC

    Issue resolved on monitor recovery.

March 5, 2025

Site Unreachable / Flare Docs

Outage

Opened: Mar 5, 2025, 11:20 PM UTC

Duration: 1min 33sec

  • Opened
    Mar 5, 2025, 11:20 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 5, 2025, 11:22 PM UTC

    Issue resolved on monitor recovery.

February 28, 2025

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Feb 28, 2025, 10:25 AM UTC

Duration: 2min 50sec

  • Opened
    Feb 28, 2025, 10:25 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 28, 2025, 10:28 AM UTC

    Issue resolved on monitor recovery.

February 12, 2025

Healthcheck Assertion Failed / Flare API

Outage

Opened: Feb 12, 2025, 9:38 PM UTC

Duration: 8min 57sec

  • Opened
    Feb 12, 2025, 9:38 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 12, 2025, 9:47 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / Flare Collection

Outage

Opened: Feb 12, 2025, 7:31 PM UTC

Duration: 10min 27sec

  • Opened
    Feb 12, 2025, 7:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 12, 2025, 7:42 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Partner Portal

Outage

Opened: Feb 12, 2025, 6:23 PM UTC

Duration: 1hr 38min 18sec

  • Opened
    Feb 12, 2025, 6:23 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 12, 2025, 8:02 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / Flare Alerts

Outage

Opened: Feb 12, 2025, 6:22 PM UTC

Duration: 16min 18sec

  • Opened
    Feb 12, 2025, 6:22 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 12, 2025, 6:33 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 12, 2025, 6:49 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 12, 2025, 6:54 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / Flare Collection

Outage

Opened: Feb 12, 2025, 3:36 PM UTC

Duration: 9min 31sec

  • Opened
    Feb 12, 2025, 3:36 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 12, 2025, 3:46 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / Flare Alerts

Outage

Opened: Feb 12, 2025, 1:42 PM UTC

Duration: 9min 47sec

  • Opened
    Feb 12, 2025, 1:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 12, 2025, 1:52 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / Flare Collection

Outage

Opened: Feb 12, 2025, 1:25 PM UTC

Duration: 18min 33sec

  • Opened
    Feb 12, 2025, 1:25 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 12, 2025, 1:39 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 12, 2025, 2:26 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 12, 2025, 2:31 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / Flare API

Outage

Opened: Feb 12, 2025, 12:49 PM UTC

Duration: 13min 39sec

  • Opened
    Feb 12, 2025, 12:49 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 12, 2025, 12:58 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 12, 2025, 1:30 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 12, 2025, 1:35 PM UTC

    Issue resolved on monitor recovery.

February 11, 2025

Site Unreachable / Flare Docs

Outage

Opened: Feb 11, 2025, 9:06 AM UTC

Duration: 1min 44sec

  • Opened
    Feb 11, 2025, 9:06 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 11, 2025, 9:07 AM UTC

    Issue resolved on monitor recovery.

January 28, 2025

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Jan 28, 2025, 4:28 PM UTC

Duration: 4min 8sec

  • Opened
    Jan 28, 2025, 4:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 28, 2025, 4:32 PM UTC

    Issue resolved on monitor recovery.

December 25, 2024

Site Unreachable / Flare Platform

Outage

Opened: Dec 25, 2024, 3:59 PM UTC

Duration: 1min 28sec

  • Opened
    Dec 25, 2024, 3:59 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 25, 2024, 4:01 PM UTC

    Issue resolved on monitor recovery.

December 20, 2024

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Dec 20, 2024, 10:10 PM UTC

Duration: 4min 48sec

  • Opened
    Dec 20, 2024, 10:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 20, 2024, 10:15 PM UTC

    Issue resolved on monitor recovery.

December 17, 2024

Healthcheck Assertion Failed / Flare Collection

Outage

Opened: Dec 17, 2024, 8:35 PM UTC

Duration: 10min 38sec

  • Opened
    Dec 17, 2024, 8:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 17, 2024, 8:46 PM UTC

    Issue resolved on monitor recovery.

December 12, 2024

Unable to login to the Flare website

Outage

Opened: Dec 12, 2024, 7:07 PM UTC

Duration: 2min 26sec

  • Investigating
    Dec 12, 2024, 7:07 PM UTC

    We're aware of an issue where we cannot log in to the Flare website. We are currently investigating and will restore access as soon as possible.

  • Resolved
    Dec 12, 2024, 7:10 PM UTC

November 13, 2024

Site Unreachable / Flare Website

Outage

Opened: Nov 13, 2024, 7:47 AM UTC

Duration: 4min 55sec

  • Opened
    Nov 13, 2024, 7:47 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 13, 2024, 7:52 AM UTC

    Issue resolved on monitor recovery.

November 11, 2024

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Nov 11, 2024, 5:25 PM UTC

Duration: 55min 56sec

  • Opened
    Nov 11, 2024, 5:25 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 11, 2024, 6:21 PM UTC

    Issue resolved on monitor recovery.

November 5, 2024

Healthcheck Assertion Failed / Flare Alerts

Outage

Opened: Nov 5, 2024, 9:58 PM UTC

Duration: 10min 35sec

  • Opened
    Nov 5, 2024, 9:58 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 5, 2024, 10:09 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / Flare API

Outage

Opened: Nov 5, 2024, 9:58 PM UTC

Duration: 13min 57sec

  • Opened
    Nov 5, 2024, 9:58 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 5, 2024, 10:12 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / Flare Collection

Outage

Opened: Nov 5, 2024, 9:58 PM UTC

Duration: 11min 29sec

  • Opened
    Nov 5, 2024, 9:58 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 5, 2024, 10:09 PM UTC

    Issue resolved on monitor recovery.

November 4, 2024

Disruption in Tenant Feed Search

Minor Outage

Opened: Nov 4, 2024, 7:34 PM UTC

Duration: 97hrs 45min 59sec

  • Investigating
    Nov 4, 2024, 7:34 PM UTC

    We are currently experiencing an issue with search in tenant feeds, where some users will not find results when searching their tenant feed, and their related statistics will be inaccurate. We are assessing the best way to restore those feeds, and searches may have inconsistent results while we are fixing the issue. We apologize for the inconvenience.

  • Identified
    Nov 4, 2024, 8:39 PM UTC

    We have identified the affected feeds and are working on recovering the ability to search in them.

  • Monitoring
    Nov 4, 2024, 10:13 PM UTC

    We have deployed a fix and will be monitoring as feeds are being restored.

  • Monitoring
    Nov 5, 2024, 5:30 PM UTC

    Feeds restoration is still ongoing, we will report back as soon as they have all been restored. We apologize for the inconvenience.

  • Monitoring
    Nov 7, 2024, 5:00 PM UTC

    Most feeds have been restored, but a select few are taking longer due to their size. We will give a final update once all feeds have been restored. Thank you for your patience.

  • Resolved
    Nov 8, 2024, 9:20 PM UTC

    All feeds have been restored. Thank you for your patience.

November 1, 2024

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Nov 1, 2024, 6:20 AM UTC

Duration: 1min 47sec

  • Opened
    Nov 1, 2024, 6:20 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 1, 2024, 6:22 AM UTC

    Issue resolved on monitor recovery.

October 31, 2024

Site Unreachable / Flare Docs

Outage

Opened: Oct 31, 2024, 12:27 PM UTC

Duration: 1min 42sec

  • Opened
    Oct 31, 2024, 12:27 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 31, 2024, 12:29 PM UTC

    Issue resolved on monitor recovery.

October 26, 2024

Site Unreachable / Flare Platform

Outage

Opened: Oct 26, 2024, 8:28 PM UTC

Duration: 1min 43sec

  • Opened
    Oct 26, 2024, 8:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 26, 2024, 8:29 PM UTC

    Issue resolved on monitor recovery.

October 22, 2024

Site Unreachable / Flare Docs

Outage

Opened: Oct 22, 2024, 3:50 AM UTC

Duration: 2min 16sec

  • Opened
    Oct 22, 2024, 3:50 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 22, 2024, 3:52 AM UTC

    Issue resolved on monitor recovery.

October 20, 2024

Site Unreachable / Flare Docs

Outage

Opened: Oct 20, 2024, 5:27 AM UTC

Duration: 1min 45sec

  • Opened
    Oct 20, 2024, 5:27 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 20, 2024, 5:29 AM UTC

    Issue resolved on monitor recovery.

October 19, 2024

Site Unreachable / Flare Docs

Outage

Opened: Oct 19, 2024, 9:30 AM UTC

Duration: 10min 45sec

  • Opened
    Oct 19, 2024, 9:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 19, 2024, 9:41 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Flare Docs

Outage

Opened: Oct 19, 2024, 4:27 AM UTC

Duration: 9min 1sec

  • Opened
    Oct 19, 2024, 4:27 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 19, 2024, 4:29 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 19, 2024, 4:45 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 19, 2024, 4:52 AM UTC

    Issue resolved on monitor recovery.

October 18, 2024

Site Unreachable / Flare Docs

Outage

Opened: Oct 18, 2024, 1:26 PM UTC

Duration: 18min 48sec

  • Opened
    Oct 18, 2024, 1:26 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 18, 2024, 1:34 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 18, 2024, 1:43 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 18, 2024, 1:54 PM UTC

    Issue resolved on monitor recovery.

October 7, 2024

Delay in Alerts Processing / Flare Alerts

Minor Outage

Opened: Oct 7, 2024, 5:00 PM UTC

Duration: 4hrs 54min 16sec

  • Opened
    Oct 7, 2024, 5:00 PM UTC

    We are currently experiencing delays in processing alerts. Our team is actively investigating the cause and working to resolve the issue. We appreciate your patience and will update you once the issue is resolved.

  • Resolved
    Oct 7, 2024, 9:54 PM UTC

    The issue has been resolved and alerts are all being sent out.

October 3, 2024

Site Unreachable / Flare Platform

Outage

Opened: Oct 3, 2024, 10:09 PM UTC

Duration: 3min 30sec

  • Opened
    Oct 3, 2024, 10:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 3, 2024, 10:13 PM UTC

    Issue resolved on monitor recovery.

September 28, 2024

Site Unreachable / Flare Platform

Outage

Opened: Sep 28, 2024, 5:49 PM UTC

Duration: 1min 9sec

  • Opened
    Sep 28, 2024, 5:49 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 28, 2024, 5:50 PM UTC

    Issue resolved on monitor recovery.

September 21, 2024

Site Unreachable / Flare Platform

Outage

Opened: Sep 21, 2024, 1:22 PM UTC

Duration: 2min 55sec

  • Opened
    Sep 21, 2024, 1:22 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 21, 2024, 1:25 PM UTC

    Issue resolved on monitor recovery.

September 19, 2024

Site Unreachable / Flare Website

Outage

Opened: Sep 19, 2024, 8:16 AM UTC

Duration: 8min 22sec

  • Opened
    Sep 19, 2024, 8:16 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 19, 2024, 8:24 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Partner Portal

Outage

Opened: Sep 19, 2024, 8:15 AM UTC

Duration: 19min 34sec

  • Opened
    Sep 19, 2024, 8:15 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 19, 2024, 8:34 AM UTC

    Issue resolved on monitor recovery.

September 13, 2024

Site Unreachable / Flare Platform

Outage

Opened: Sep 13, 2024, 10:04 AM UTC

Duration: 2min 54sec

  • Opened
    Sep 13, 2024, 10:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 13, 2024, 10:07 AM UTC

    Issue resolved on monitor recovery.

September 11, 2024

Site Unreachable / Flare Platform

Outage

Opened: Sep 11, 2024, 12:23 PM UTC

Duration: 2min 20sec

  • Opened
    Sep 11, 2024, 12:23 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 11, 2024, 12:25 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Partner Portal

Outage

Opened: Sep 11, 2024, 5:27 AM UTC

Duration: 18min 30sec

  • Opened
    Sep 11, 2024, 5:27 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 11, 2024, 5:46 AM UTC

    Issue resolved on monitor recovery.

September 10, 2024

Delay in creation of Threat Flow Unit Summaries

Missing Data

Opened: Sep 10, 2024, 3:29 PM UTC

Duration: 6hrs 7min 2sec

  • Investigating
    Sep 10, 2024, 3:29 PM UTC

    We are experiencing a delay of 7 days in the creation of Threat Flow Unit Summaries. The team is actively investigating the cause of the issue and is working to resolve it as quickly as possible. We apologize for any inconvenience and will provide updates as soon as they are available.

  • Monitoring
    Sep 10, 2024, 7:04 PM UTC

    We have deployed a fix and have restarted generating Unit Summaries. We are monitoring the situation as the missing Unit Summaries are generated. Thank you for your patience during this time.

  • Resolved
    Sep 10, 2024, 9:37 PM UTC

Site Unreachable / Flare Platform

Outage

Opened: Sep 10, 2024, 10:05 AM UTC

Duration: 2min 1sec

  • Opened
    Sep 10, 2024, 10:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 10, 2024, 10:07 AM UTC

    Issue resolved on monitor recovery.

September 8, 2024

Site Unreachable / Flare Platform

Outage

Opened: Sep 8, 2024, 8:13 AM UTC

Duration: 1min 50sec

  • Opened
    Sep 8, 2024, 8:13 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 8, 2024, 8:15 AM UTC

    Issue resolved on monitor recovery.

September 3, 2024

Disruption in Event Feeds, Alerts, and Global Searches / Flare Platform (+2 More)

Outage

Opened: Sep 3, 2024, 4:45 PM UTC

Duration: 3hrs 45min

Affected services:Flare PlatformFlare APIFlare Alerts

  • Investigating
    Sep 3, 2024, 4:45 PM UTC

    We are currently experiencing an issue where new events are not being added to feeds, alerts are not being sent out, and new events are not appearing in global searches. Our team is actively investigating the cause of this issue and working to resolve it as quickly as possible. We apologize for any inconvenience and will provide updates as soon as they become available.

  • Monitoring
    Sep 3, 2024, 5:45 PM UTC

    We have resolved the issue affecting global searches, and all systems are back to full performance. We are currently monitoring the situation as the missing events are reprocessed, and alerts are being sent out. Thank you for your patience during this time.

  • Resolved
    Sep 3, 2024, 8:30 PM UTC

August 29, 2024

Site Unreachable / Flare Docs

Outage

Opened: Aug 29, 2024, 1:22 PM UTC

Duration: 1min 13sec

  • Opened
    Aug 29, 2024, 1:22 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 29, 2024, 1:23 PM UTC

    Issue resolved on monitor recovery.

August 22, 2024

Site Unreachable / Flare Website

Outage

Opened: Aug 22, 2024, 8:54 AM UTC

Duration: 8min 30sec

  • Opened
    Aug 22, 2024, 8:54 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 22, 2024, 9:03 AM UTC

    Issue resolved on monitor recovery.

August 21, 2024

Site Unreachable / Flare Platform

Outage

Opened: Aug 21, 2024, 2:17 PM UTC

Duration: 6min

  • Opened
    Aug 21, 2024, 2:17 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 21, 2024, 2:18 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 21, 2024, 2:39 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 21, 2024, 2:44 PM UTC

    Issue resolved on monitor recovery.

August 20, 2024

Site Unreachable / Flare Platform

Outage

Opened: Aug 20, 2024, 11:28 PM UTC

Duration: 3min 10sec

  • Opened
    Aug 20, 2024, 11:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 20, 2024, 11:31 PM UTC

    Issue resolved on monitor recovery.

August 19, 2024

Site Unreachable / Flare Platform

Outage

Opened: Aug 19, 2024, 10:08 PM UTC

Duration: 1min 29sec

  • Opened
    Aug 19, 2024, 10:08 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 19, 2024, 10:09 PM UTC

    Issue resolved on monitor recovery.

August 15, 2024

Site Unreachable / Flare Platform

Outage

Opened: Aug 15, 2024, 8:09 PM UTC

Duration: 1min 8sec

  • Opened
    Aug 15, 2024, 8:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 15, 2024, 8:11 PM UTC

    Issue resolved on monitor recovery.

August 14, 2024

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Aug 14, 2024, 12:09 AM UTC

Duration: 1min 39sec

  • Opened
    Aug 14, 2024, 12:09 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 14, 2024, 12:11 AM UTC

    Issue resolved on monitor recovery.

August 13, 2024

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Aug 13, 2024, 9:43 PM UTC

Duration: 3min 49sec

  • Opened
    Aug 13, 2024, 9:43 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 13, 2024, 9:45 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 13, 2024, 9:53 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 13, 2024, 9:54 PM UTC

    Issue resolved on monitor recovery.

August 10, 2024

Site Unreachable / Flare Platform

Outage

Opened: Aug 10, 2024, 2:24 AM UTC

Duration: 1hr 43min 9sec

  • Opened
    Aug 10, 2024, 2:24 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 10, 2024, 2:28 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 10, 2024, 2:32 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 10, 2024, 2:52 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 10, 2024, 3:01 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 10, 2024, 3:05 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 10, 2024, 3:13 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 10, 2024, 3:36 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 10, 2024, 3:45 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 10, 2024, 4:04 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 10, 2024, 4:11 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 10, 2024, 4:18 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 10, 2024, 4:26 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 10, 2024, 4:48 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 10, 2024, 4:51 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 10, 2024, 4:55 AM UTC

    Issue resolved on monitor recovery.

August 8, 2024

Site Unreachable / Flare Platform

Outage

Opened: Aug 8, 2024, 10:04 AM UTC

Duration: 1min 13sec

  • Opened
    Aug 8, 2024, 10:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 8, 2024, 10:06 AM UTC

    Issue resolved on monitor recovery.

August 7, 2024

Site Unreachable / Flare Platform

Outage

Opened: Aug 7, 2024, 11:58 PM UTC

Duration: 1min 49sec

  • Opened
    Aug 7, 2024, 11:58 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 7, 2024, 11:59 PM UTC

    Issue resolved on monitor recovery.

August 2, 2024

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Aug 2, 2024, 6:42 AM UTC

Duration: 2min 11sec

  • Opened
    Aug 2, 2024, 6:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 2, 2024, 6:44 AM UTC

    Issue resolved on monitor recovery.

July 31, 2024

Site Unreachable / Flare Platform

Outage

Opened: Jul 31, 2024, 8:12 PM UTC

Duration: 1min 48sec

  • Opened
    Jul 31, 2024, 8:12 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 31, 2024, 8:13 PM UTC

    Issue resolved on monitor recovery.

July 24, 2024

Site Unreachable / Flare Platform

Outage

Opened: Jul 24, 2024, 10:08 AM UTC

Duration: 3min 19sec

  • Opened
    Jul 24, 2024, 10:08 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 24, 2024, 10:12 AM UTC

    Issue resolved on monitor recovery.

July 22, 2024

Stealer Logs Collection Delays / Flare Collection

Missing Data

Opened: Jul 22, 2024, 2:35 AM UTC

Duration: 42hrs

  • Identified
    Jul 22, 2024, 2:35 AM UTC

    We are currently experiencing issues with processing stealer logs. Please note that the stealer logs will be processed once those issues are resolved, they are only delayed. We are actively working to resolve the issue and will provide updates as soon as more information is available. Thank you for your patience.

  • Resolved
    Jul 23, 2024, 8:35 PM UTC

    The issue with processing stealer logs has been resolved. The logs will start processing now. We apologize for any inconvenience this may have caused and appreciate your understanding and patience. If you have any questions, please contact our support team.

July 17, 2024

Site Unreachable / Flare Platform

Outage

Opened: Jul 17, 2024, 11:35 PM UTC

Duration: 3min 25sec

  • Opened
    Jul 17, 2024, 11:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 17, 2024, 11:39 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Flare Platform

Outage

Opened: Jul 17, 2024, 10:19 PM UTC

Duration: 1min 45sec

  • Opened
    Jul 17, 2024, 10:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 17, 2024, 10:21 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Flare Platform

Outage

Opened: Jul 17, 2024, 8:06 PM UTC

Duration: 5min 12sec

  • Opened
    Jul 17, 2024, 8:06 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 17, 2024, 8:11 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Flare Platform

Outage

Opened: Jul 17, 2024, 1:04 PM UTC

Duration: 1min 22sec

  • Opened
    Jul 17, 2024, 1:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 17, 2024, 1:05 PM UTC

    Issue resolved on monitor recovery.

July 11, 2024

Site Unreachable / Flare Platform

Outage

Opened: Jul 11, 2024, 10:38 PM UTC

Duration: 2min 19sec

  • Opened
    Jul 11, 2024, 10:38 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 11, 2024, 10:40 PM UTC

    Issue resolved on monitor recovery.

July 9, 2024

Site Unreachable / Flare Platform

Outage

Opened: Jul 9, 2024, 9:40 AM UTC

Duration: 1min 12sec

  • Opened
    Jul 9, 2024, 9:40 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 9, 2024, 9:41 AM UTC

    Issue resolved on monitor recovery.

July 3, 2024

Healthcheck Assertion Failed / Flare Docs

Outage

Opened: Jul 3, 2024, 6:39 AM UTC

Duration: 7min 53sec

  • Opened
    Jul 3, 2024, 6:39 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 3, 2024, 6:47 AM UTC

    Issue resolved on monitor recovery.

July 2, 2024

Service Disruption: 503 Errors / Flare Platform (+2 More)

Outage

Opened: Jul 2, 2024, 3:58 PM UTC

Duration: 31min 6sec

Affected services:Flare PlatformFlare APIFlare Alerts

  • Investigating
    Jul 2, 2024, 3:58 PM UTC

    We are aware of multiple 503 errors and are working to resolve the issue. We apologize for the inconvenience and appreciate your patience. Updates will follow.

  • Resolved
    Jul 2, 2024, 4:29 PM UTC

    We have applied fixes to address the recent 503 errors and are now monitoring platform stability. Thank you for your patience. Please reach out if you experience further issues.

June 27, 2024

Site Unreachable / Flare Platform

Outage

Opened: Jun 27, 2024, 9:12 PM UTC

Duration: 1min 10sec

  • Opened
    Jun 27, 2024, 9:12 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 27, 2024, 9:13 PM UTC

    Issue resolved on monitor recovery.

June 25, 2024

Site Unreachable / Flare Docs

Outage

Opened: Jun 25, 2024, 4:54 AM UTC

Duration: 18min 44sec

  • Opened
    Jun 25, 2024, 4:54 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 25, 2024, 5:12 AM UTC

    Issue resolved on monitor recovery.

June 20, 2024

Site Unreachable / Flare Platform

Outage

Opened: Jun 20, 2024, 12:58 PM UTC

Duration: 8min 36sec

  • Opened
    Jun 20, 2024, 12:58 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 20, 2024, 1:01 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 20, 2024, 1:03 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 20, 2024, 1:08 PM UTC

    Issue resolved on monitor recovery.

June 19, 2024

Site Unreachable / Flare Platform

Outage

Opened: Jun 19, 2024, 10:06 AM UTC

Duration: 1min 36sec

  • Opened
    Jun 19, 2024, 10:06 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 19, 2024, 10:08 AM UTC

    Issue resolved on monitor recovery.

June 18, 2024

Site Unreachable / Flare Platform

Outage

Opened: Jun 18, 2024, 10:36 AM UTC

Duration: 5min 55sec

  • Opened
    Jun 18, 2024, 10:36 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 18, 2024, 10:39 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 18, 2024, 11:01 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 18, 2024, 11:04 AM UTC

    Issue resolved on monitor recovery.

June 10, 2024

Global Searches Failing / Flare Platform (+1 More)

Minor Outage

Opened: Jun 10, 2024, 5:52 PM UTC

Duration: 2hrs 59min 59sec

Affected services:Flare PlatformFlare API

  • Identified
    Jun 10, 2024, 5:52 PM UTC

    We are aware of issues with global searches, while feeds are operating normally. As a workaround, filtering out the "Leaked Credentials" category fixes the issue for global searches. Our team is actively working to resolve this issue as soon as possible. We apologize for any inconvenience and appreciate your patience.

  • Resolved
    Jun 10, 2024, 8:52 PM UTC

    We have fixed this issue and we are now monitoring the situation closely.

June 4, 2024

DNS Issues Cause Degraded Service / Flare Platform (+4 More)

Outage

Opened: Jun 4, 2024, 1:39 PM UTC

Duration: 1hr 18min 34sec

Affected services:Flare PlatformFlare APIFlare WebsiteFlare DocsPartner Portal

  • Opened
    Jun 4, 2024, 1:39 PM UTC

    A number of Flare services, including the website, platform, API and documentation, are experiencing degraded service due to DNS issues.

  • Resolved
    Jun 4, 2024, 2:58 PM UTC

    Our team identified the issue, corrected the records, and DNS propagation is fully complete.

June 2, 2024

Delays for Some Event Collection / Flare Collection

Minor Outage

Opened: Jun 2, 2024, 1:30 AM UTC

Duration: 12hrs 30min

  • Investigating
    Jun 2, 2024, 1:30 AM UTC

    The collection of some events, including chat messages and stealer logs from Telegram is currently delayed.

  • Resolved
    Jun 2, 2024, 2:00 PM UTC

    We have identified the issue and we are now catching up on the creation of the missed events.

May 30, 2024

Site Unreachable / Flare Docs

Minor Outage

Opened: May 30, 2024, 11:06 PM UTC

Duration: 5min 43sec

  • Opened
    May 30, 2024, 11:06 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 30, 2024, 11:11 PM UTC

    Issue resolved on monitor recovery.